Business DSL PTCL


Premier DSL

Business VPN

FAQs

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In today’s high competitive marketplace every business organization need speed and performance. PTCL’s broadband is a proven method for delivering such services to the customer end. Our focus is to facilitate our valuable corporate customers with speed and performance by using this existing broadband platform.

Business DSL solution gives your business high-bandwidth Internet access at a fraction of the cost of TI-based access. That's because DSL dramatically reduces the circuit access charges and allows for traffic aggregation across a large number of customers. For one low monthly charge, you can e-mail, research on the web, stream audio and video, connect to intranets, transfer large amounts of data, and perform many other tasks only capable through high speed Internet access.

With PTCL’s business DSL solution your office can get a reliable, business-class broadband connectivity, which will help you to download software and large files, research the web and communication with your business associate’s and business partners.

  • Always on , reliable connection
  • High Speed
  • Fast and easy installation
  • Easy Scalable
  • Flexible Package
  • Cost efficient

Premier DSL – Guaranteed Bandwidth

PTCL’s Business DSL Premium Packages are designed for customers (individuals, small, and medium sized businesses) who require multiple un-interrupted access with unlimited uploads/down loads from Internet for working from home (office), utilizing latest online multimedia applications and services, premium quality video conferencing and P2P connectivity, and access to multi-player gaming network etc. It simply gives your business a guaranteed internet access.

Business DSL is a fixed line service that allows customers the experience of Telephony, Broadband Internet and multi-media services on the same line.

S.No Packages Connectivity Speed
1 Business - 256 256 Kbps
2 Business - 384
384 Kbps
3 Business - 512
512 Kbps
4 Business - 768
768 Kbps
5 Business - 1024
1024 Kbps
6 Business - 1536
1536 Kbps
7 Business - 2048
2048 Kbps

One Time Charges:

S.No Service Description
a Security deposit equal to one month charges (Refundable)
b Installation & Line Charges

CPE – Customer Premises Equipment (Options)
DSL Router Combo (1 Ethernet Port, 1 USB Port)
DSL Router (4 Ethernet Ports)
DSL Wireless Router (4 Ethernet Ports)
Reach DSL Router
DSL Business Class Router (4 Ethernet Ports)
SHDSL Modem (V.35+G.703)
SHDSL Modem (V.35+FE)

Salient Features

  • Bandwidth: Dedicated as per chosen Package with Static IP
  • Upload + Download: No restriction, ultimate data
  • CPE Warranty (Limited): 12 Months by Manufacturer
  • Time and usage Limit: No time limit within 30 days of validity period
  • Free Static IP
  • Free Dialup Backup Service
  • Free Webhosting Account with 100MB Disk Space
  • 24x7 Technical Support

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Business VPN

PTCL’s Business DSL VPN Packages are designed for customers who require un-interrupted access between their offices and unlimited uploads / downloads that involve video conferences, multimedia usage. VPN based network will give secure access to their main offices data room with high speed and carrier grade performance.

S.No Packages Connectivity Speed
1.
Business VPN - 256 256 Kbps
2.
Business VPN - 512 512 Kbps
3.
Business VPN - 1024 1024 Kbps
4.
Business VPN - 1536 1536 Kbps
5.
Business VPN - 2048 2048 Kbps

One Time Charges:

S.No Service Description
a. Security deposit to one month charges (Refundable)
b. Installation & Line Charges

CPE – Customer Premises Equipment (Options)
DSL Router Combo (1 Ethernet Port, 1 USB Port)
DSL Router (4 Ethernet Ports)
DSL Wireless Router (4 Ethernet Ports)
Reach DSL Router
DSL Business Class Router (4 Ethernet Ports)
SHDSL Modem (V.35+G.703)
SHDSL Modem (V.35+FE)

Salient Features
  • Bandwidth: Dedicated as per chosen Package with Static IP
  • Upload + Download: No restriction, unlimited data
  • CPE Warranty (Limited): 12 Months by Manufacturer
  • Time and Usage Limit: No time limit within 30 days of validity period
  • Free Static IP

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Frequently Asked Quetsions

Q1. How does PTCL High Speed Internet work?
A. PTCL High Speed Internet is powered by broadband technology that carries high bandwidth information to your home over ordinary copper telephone lines. What it means to you is a much faster and smoother connection than dial-up service, so you can surf the Internet and use your phone at the same time. No more busy signals or waiting to get connected to the Internet.

Q2. How does PTCL High Speed Internet compare to cable?
A.
Cable offers service over a shared cable line where multiple users may be connected to the same local cable line. PTCL High Speed Internet provides a dedicated connection to the PTCL Central office so you don't have to share your local access connection with other users and you will always have an open connection available to you.

Q3. Will I need an additional phone line for PTCL High Speed Internet?
A.
No. Your PTCL High Speed Internet service will be installed on your existing phone line. This means you can talk on your phone or fax simultaneously and access the Internet at the same time.

Q4. Will my phone work if my modem loses power?
A.
Yes. The modem is designed so that your normal telephone service will operate even if the modem is unplugged or otherwise disabled.

Q5. How do I order PTCL High Speed Internet if I already have PTCL Online Dial-up service?
A.
If you already have PTCL Online Dial-up service, just dial (0800-80800) to check availability and for order dial 1236 to order PTCL High Speed Internet.

Q6. What affects my connection speed?
A.
When you connect to the Internet using PTCL High Speed Internet, the speeds that you will experience will vary based on a variety of factors, including the following:

  1. Distance of your telephone line from a PTCL Central Office
  2. Condition of telephone wiring inside and outside your location
  3. Computer configuration
  4. Network or Internet congestion
  5. Server and router speeds of the Web sites you access
  6. Other factors

Q7. Is PTCL High Speed Internet available on my phone line?
A.
Yes, you can check your availability by dialing 0800-80800. This process helps us determine if your line is equipped for PTCL High Speed Internet. Activation of PTCL High Speed Internet to your location is subject to final confirmation of service availability.

Q8. Can I host a web page?
A.
Yes.

Q9. What are the minimum PC requirements for PTCL Business DSL?
A.
The minimum requirements are:
1. Windows 98 or higher
2. 166 MHz Pentium class processor or higher
3. 32MB RAM (64MB recommended)
4. 205MB hard drive space
5. 800x600 screen resolution or higher (1024x768 recommended)

Q10. Does PTCL High Speed Internet include unlimited Internet access or will I be charged according to my usage?
A.
PTCL charges a flat monthly fee for PTCL High Speed Internet service. You will not incur additional charges based on your Internet usage.

Q11. How will I be billed for PTCL High Speed Internet service?
A.
Your PTCL High Speed Internet charges will appear as a separate itemized charge on either your telephone bill or credit card, depending on which billing option was available to you or the one that you chose.

Q12. What if I need help?
Helpdesk representatives are available 24x7 for assisting you through connection. For Account holders, you can use the Easy Web Interface to enhance your service experience.

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